You may have officers asked, “What should I do with this $13,000 deposit in it or what?” and you may still have tellers telling customers, “Make it under $10,000 so we don’t have to do a CTR”. These are what can be called the “felony moment” conversations instead of a “Kodak moment”. Not only will we look at timing and conversations, but we will exam content of training appropriate for Board, Frontline, Lending and Operations. How to build units of training that can be put in some modules and extracted from others.
This is a great way to: Work on an effective BSA training program and avoid an examination pitfall
What You’ll Learn
- Training for lenders and red flags
- Building a comprehensive training program that examiners will respect
- Understanding regulatory, policy and job specific training requirements
- Training for orientation
- Timing, content and tracking for BSA modules
- Conversations tellers should or should not have about CTRs
- Avoiding outdated thinking on training
- Training for the Board
- Common pitfalls and employee behavior that can cause BSA problems
- Receive a frontline handout and ppt for BSA training
Who Should Attend
This webinar is designed for BSA officers, BSA coordinators and compliance officers.