McKibben Sees Banks’ Generosity Firsthand
Brant McKibben learned while working at a golf course that there is always something to do to help customers even if it may not be the most entertaining task or one that needs immediate attention. Throughout his career, he also learned how important it is to “always remember to say thank you to the people that helped you out along the way.”
McKibben uses those lessons to serve customers at Community State Bank in Spencer as an ag and commercial loan officer. “Before becoming a banker, I had no idea how generous banks were and how important their role in providing capital to local communities was,” he said.
What is your favorite thing about working in the banking industry and why?
I enjoy seeing how each business is different, understanding what makes them tick and how this affects their bottom line. It’s fun driving around town seeing customers, knowing this about them and knowing that you were able to help them continue their success.
Describe one life experience that taught you a lesson that you apply to your banking career.
When I was in high school, I worked at a golf course and my boss was pretty old school. One day it was raining and not many customers were coming out to golf, so it seemed like there wasn’t anything to do. My boss saw me sitting there not doing much and taught me that day that there is always something to do, even if it is a seemingly mundane task or something that doesn’t need to be done immediately.
What is your best elevator pitch for why banking is a great career?
Banks, specifically community banks, are so crucial to our communities. Before becoming a banker, I had no idea how generous banks were and how important their role in providing capital to local communities was. I’m thankful for the banking environment in Iowa that has allowed us to have more community banks, and would recommend this career to anyone because of the ability to improve and help local communities and individuals.
How does getting involved with the Iowa Bankers Association help you and your bank?
The educational and networking opportunities the IBA provides have been pretty beneficial to myself and many of my coworkers.
When you’re not at work, what do you like to do most?
I enjoy hunting, traveling and pretty much anything outdoors.
What is a quote or guiding principle you live by?
Always remember to say thank you to the people that helped you out along the way. Thank you cards go a long way with this.