Maiers Tries to Make a Difference for Customers
Chance Maiers first found banking while watching his uncle work at Fidelity Bank & Trust for more than 25 years. His path later led him to intern at the same company. This internship introduced him to “all of the positions in the bank and how each individual employee assists in making a difference in customers’ lives.”
This internship led him to accept a position as an ag/commercial loan associate at Fidelity Bank & Trust in Dyersville after college. He enjoys making a difference in his customers’ lives and assisting community members as they work towards their goals. He’s learned along the way that “it’s impossible to know what people are going through on a daily basis, so greet everyone with a smile because it might be just what they need.”
How did you get into banking as a career?
I grew up around the bank as my uncle, Todd Steffen, has been working for Fidelity Bank & Trust for more than 25 years. My interest grew further after the summer of 2016 after I interned for Fidelity Bank & Trust, traveling from branch to branch and bouncing between departments to see what interested me most. My eyes were opened about all of the positions in the bank and how each individual employee assists in making a difference in customers’ lives.
Prior to your current role, what was the most unusual or interesting job you’ve ever had, and what lesson did it teach you that you still use today?
While in college, I worked security for the Minnesota Vikings football games as a fundraiser for my college golf team. Through a lot of chaotic but interesting situations, I learned a smile and composure can help any situation. It’s impossible to know what people are going through on a daily basis, so greet everyone with a smile because it might be just what they need.
What is your best elevator pitch for why banking is a great career?
Banking is a profession that offers a wide variety of opportunities to achieve one common goal of assisting community members in an assortment of different ways to reach the goals they have set for themselves. It’s a rewarding career to make a difference in customers’ lives.
How does getting involved with the Iowa Bankers Association help you and your bank?
The IBA has been a wonderful resource for trainings, seminars and conferences to continue to build knowledge on specific areas and topics of banking. In addition, peer groups formed within the IBA and from the conferences are a great networking resource as everyone is able to learn from the experiences of other member banks across the state.
When you’re not at work, what do you like to do most?
I like to stay active with sports, especially golf and other outdoor activities. In addition, I love to travel with my fiance and hangout with family and friends.
What is a quote or guiding principle you live by?
“Success is not final, failure is not fatal. It is the courage to continue that counts.”
— Winston Churchill
There will be highs in lows both professionally and personally throughout life, but it’s all about continuing to learn from the mistakes and enjoying the highs while they last. Days go slow, but years go fast. Enjoy every second of life!