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When looking back on your banking career, what achievement are you most proud of and why?
The ability to grow within the bank and the relationships you build with customers and co-workers. I started as a teller, later advancing to bookkeeping, then promoted to Human Resources Officer. Building the trust with your customers and co-workers is very important both in a banking career and in the HR role.
What piece of advice would you give to your past self or to anyone considering a career in banking?
Be patient and stay open to learning. Success in banking comes from mastering the details and building trust over time. Don’t be afraid to start small, every role teaches you something valuable.
What is your best elevator pitch for why banking is a great career?
Banking is a great career because it offers real opportunities to grow. You get to help people and businesses reach their financial goals while building skills and advancing in a stable, rewarding field. It is a career that you are able to make a difference and you are constantly learning something new.
How does getting involved with the Iowa Bankers Association help you and your bank?
Iowa Bankers Association has peer groups for different departments in banking. It is great having peers in your back pocket for different reasons. Being in HR there are some situations that come up that don’t happen very often and it is nice to be able to reach out to peers to see how they would respond to the situations and sometimes just talking through something with them is very helpful in making sure you are handling situations correctly.
When you’re not at work, what do you like to do most?
Outside of work, I spend most of my time with my family and close friends. I have a 19-year-old son and two daughters, ages 9 and 6, and during the summer, you’ll often find us at our favorite place—our camper. When the weather isn’t ideal, I enjoy playing cards, sharing laughs with friends, and getting creative with all kinds of crafting projects.
What is a quote or guiding principle you live by?
“Choosing to be positive and having a grateful attitude is going to determine how you’re going to live your life.” -Joel Osteen