ACH, ATM and Debit Card error resolution rules are confusing. There are Regulation E rules and VISA or MasterCard rules that don’t always sync up. While the math behind zero liability is easy, the rest can be very hard to understand. This is also an area that has seen more examiner scrutiny in the last couple of years. Make sure your error resolution processes are up to speed!
This webinar will dissect the Regulation E error resolution requirements in plain English.
The “Regulation E: Errors & Disputes” webinar has been approved for 2.5 CAFP, CRCM credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for Live attendance only. To receive a certificate, email firstname.lastname@example.org. Certification holders must report these credits at https://aba.csod.com.
- Disclosures (Initial, Change in Terms & Periodic)
- What is an EFT?
- Consumer & Bank Liability
- Investigation Time Limits
- Resolution Requirements
- How the Visa & MasterCard Rules fit in
- Common Misconceptions
- UDAAP Risks
Who Should Attend?
This webinar is designed for the frontline, management, compliance officers, auditors and other risk management or other operations personnel.