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An FDCPA for the 21st Century Webinar


The Fair Debt Collection Practices Act (FDCPA) was enacted in 1977 to curb abusive debt collection practices. While communication methods have significantly evolved in the last 40 years (e.g., e-mail and text messaging), the FDCPA has not – until now.

In late 2020, the Consumer Financial Protection Bureau (CFPB) issued two final rules making significant updates to Regulation F which implements the FDCPA. These changes are effective on November 30, 2021.
Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute webinar which explores the requirements of the FDCPA.

Covered Topics
The FDCPA’s scope and coverage
Guidelines for communicating with borrowers and third-parties
How to avoid false and/or misleading representations in the debt collection process
Debt collection activities that may be considered unfair and/or abusive
Other miscellaneous provisions of the FDCPA

Who Should Attend?
Lenders, servicing personnel, debt collectors and compliance professionals would all benefit from the information covered during this webinar.


Live Plus Five – $265

Register for the live event and get five days access to the OnDemand Playback. You’ll have opportunity to ask questions during the presentation and be free to review the content for the next five business days. Registration also includes links to presenter materials, handouts, and pdfs.

OnDemand Recording Only – $295
Includes a weblink for unlimited viewing for 6-months after the date of the webinar as well as a link to handouts. Does not include live session.

CD-ROM and Hardcopy Handouts – $345

CD-ROM plus Hardcopy Handouts. Does not include live session.

Live Plus Six – $365
Attend live; includes six months access to OnDemand playback. Combine the advantages of live attendance with an unlimited number of replays for the next six months.

Premier Package – $395
Includes all three options above. Live session, OnDemand Weblink, and CD-ROM plus Hardcopy Handouts.

Additional Locations
Want your branches to participate? Facilities within your organization will be able to participate without the travel costs of coming to one location.