Do you care so much about doing the right thing for your clients that you are willing to ask the tough questions in order to help the prospect or client make the right decision? Assertive, (not aggressive) relationship managers win more business than others because they are willing to have difficult conversations and ask challenging questions. In this webinar, RMs will spend time self-evaluating their own approach to stretch past their limitations and fears.
- Understand the characteristics of a consultative seller
- Learn a 4-step process to help drive robust and assertive conversations with clients
- Gain a series of consultative questions to adapt and use in your toolbox
Who should attend
Bank CEOs, Presidents, HR Directors, Sales Directors, LOB Leaders & Training Heads.