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BSA and OFAC Training for Customer Service Representatives Webinar

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Your staff members must understand the importance of helping BSA detect financial crimes through referrals and identification of suspects. The regulators expect your staff to have job-specific training on all aspects of BSA and job-specific training for their individual roles. This program will serve as that training for 2024.

What You’ll Learn

  • Overview of BSA and OFAC
  • Currency Transaction Reports and Tricky Customer Questions
  • Suspicious Activity Referrals to BSA
  • Customer Identification Programs and Customer Due Diligence
  • Beneficial Ownership Update
  • Recordkeeping for Monetary Instruments and Funds Transfers
  • What is Money Laundering?
  • What is Structuring?
  • Hot Financial Crimes and BSA Referrals
  • OFAC Blocking and Rejecting
  • Checking OFAC and Using the Sanctions Lists

Who Should Attend
Customer Service Representatives, Call Center, Personal Bankers, Branch Staff, BSA, Compliance, OFAC, and Training