Great leaders know how to inspire growth and protect standards. In this dynamic, one-day seminar, Suzi Kalsow will equip participants with practical strategies to coach with confidence and confront with respect—two essential skills that drive performance and build thriving teams.
Through interactive learning, participants will discover how coaching can unlock potential, fuel motivation, and increase retention, while respectful confrontation fosters trust, clarifies expectations, and strengthens team culture. Together, these skills create a workplace defined by accountability, high performance, and results.
Attendees will leave with concrete tools and techniques they can implement immediately to elevate their leadership and create lasting impact.
Coaching:
• Unlock potential
• Drive motivation
• Increase retention
• Foster accountability
Confrontation:
• Builds a positive culture
• Clarifies standards
• Respects the team
• Builds trust
Who Should Attend
This seminar is developed for any banker who leads people, shapes culture, or drives performance. It is designed for every level of the bank. If you want more skills with confrontation and coaching, this is for you!
About the Speaker
Dr. Suzi Kalsow, Chief Potential Officer of Suzi Kalsow Leadership Development and Training, was most recently the Vice-President of Learning and Development at Bank Midwest. She began her career as a middle school teacher and coach which led to jobs as a curriculum director and regional education consultant. Her next move was to higher education as a Graduate Professor in Leadership, Field Experiences Director, Dean of Education, Associate Vice-President of Academic Affairs, and Vice-President of Academic Affairs. In 2014 she made the move to the banking industry, where she had the opportunity to influence workplace culture and leadership. She currently is an instructor at the Graduate School of Banking Colorado.
| Members | $275 |
| Non-Members | $550 |