Branch managers are responsible for placing and reviewing appropriate holds on funds, providing accurate disclosures in a timely manner, and identifying and reporting suspicious activity – all while providing outstanding service and effectively managing staff members.
We will dive into the regulations from A to Z and back again and focus on the specific requirements and guidelines that affect your role and responsibilities as a branch manager. We’ll also provide tools to assist you in all facets of your responsibilities, including branch and cash audits, meeting regulatory requirements, identifying red flags, and answering accountholder questions.
What You’ll Learn
- Detail the compliance regulations that impact your day-to-day responsibilities
- Accurately calculate the amount and timing of Reg CC holds
- Meet enhanced BSA expectations
- Avoid Reg E error resolution errors
- Properly place stop payments for electronic and paper items
- Understand the importance of ethics and confidentiality
Who Should Attend
This informative session is ideal for branch managers, new accounts personnel, and compliance officers.