Electronic fund transfers are processed in record numbers and with each tap, swipe, or click there is a chance that this transaction may be disputed. Join us as we dive deep into the Regulation E investigation process.
As fraud continues to increase, we must have a well-developed game plan for investigating, documenting, and resolving Regulation E disputes. Error resolution requirements are very technical, and exceptions continue to be identified by examiners.
Therefore, it is imperative that timing and calculations are thoroughly understood and documented. Join us to make sure your error resolution investigation procedures are compliant!
What You’ll Learn
- Explanation of error resolution timing requirements
- Calculating consumer liability under Regulation E
- Details regarding granting of provisional credit
- Required communications
- Recordkeeping expectations
Who Should Attend
This session is ideal for any personnel that are responsible for resolving Regulation E error notices, including frontline and operations personnel as well as those responsible for auditing or monitoring the resolution process.