Skip Nav

Teller School – 2 Part Webinar

February 21, 2023 1:30 pm - 3:30 pm
February 28, 2023 1:30 pm - 3:30 pm
Register

This will cover the annual training requirements for BSA and Regulation CC.

Teller School – Part 1
February 21, 2023, 1:30 pm CST
What You’ll Learn

  • Customer Service Skills
  • Currency
  • Endorsements:
  • Consumers
  • Business
  • Fiduciary
  • Specialty Checks:
  • Treasury Checks
  • Substitute Checks
  • Postal Money Orders
  • Regulation CC on Checks
  • Checks – Fundamentals

Teller School – Part 2
February 28, 2023, 1:30 pm CST
What You’ll Learn

  • BSA Training for Tellers including Red Flags
  • Check Fraud
  • How money moves and timeframes for returns
  • Understanding the Connection with the signature card contract
  • Postdated Checks
  • Stale dated Checks
  • Liability of the Parties
  • Legal legends on checks
  • Handling Checks at the death of an account holder
  • Active Shooters and Robbery

Who Should Attend
Tellers, Head Tellers, Branch Managers, Training, Operations, and Compliance personnel should attend.