This will cover the annual training requirements for BSA and Regulation CC.
Teller School – Part 1
February 21, 2023, 1:30 pm CST
What You’ll Learn
- Customer Service Skills
- Currency
- Endorsements:
- Consumers
- Business
- Fiduciary
- Specialty Checks:
- Treasury Checks
- Substitute Checks
- Postal Money Orders
- Regulation CC on Checks
- Checks – Fundamentals
Teller School – Part 2
February 28, 2023, 1:30 pm CST
What You’ll Learn
- BSA Training for Tellers including Red Flags
- Check Fraud
- How money moves and timeframes for returns
- Understanding the Connection with the signature card contract
- Postdated Checks
- Stale dated Checks
- Liability of the Parties
- Legal legends on checks
- Handling Checks at the death of an account holder
- Active Shooters and Robbery
Who Should Attend
Tellers, Head Tellers, Branch Managers, Training, Operations, and Compliance personnel should attend.