In today’s environment, it is important to get every branch on the same page and set expectations on handling cash, checks, security, and all the issues that teller’s face. Join us for an overview on writing teller training and procedures; they go hand in hand with success at the frontline.
What You’ll Learn
- Categories of procedures and training to concentrate on when you begin
- Simple procedures and rules that help new tellers
- Breaking down the content so you can begin your own manual or online learning program
- Checks, security, financial institution procedures, dress code, professional skills, and more
- Painting the future for the teller so that he or she will stay
- Using experienced tellers to help mentor the new ones
Who Should Attend
Training, human resources, head tellers, supervisors, branch administration and tellers who will be involved in writing and setting company procedures.